## Frequently Asked Questions

Find the most frequently asked questions below or feel free to [Contact Us](/content/pages/contact "Contact Us"/index.html) at anytime.

### Shipping

At this point we do not offer international shipping.

All orders are shipped within 5 days of ordering via USPS, Fedex or UPS. Shipping normally takes 5-7 business days depending on your region.

### Returns & Refunds

Should your package get lost or damaged in transit, please contact us at hello@FilaManila.com. Unfortunately we cannot accept returns or issue refunds due to food safety.

### Storage & Shelf Life

Our sauces are completely shelf stable and do not need to be refrigerated although doing so will extend their life.

### Are the sauces vegan?

All our sauces are vegan, naturally gluten-free & dairy-free, and include no artificial additives and preservatives.